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Contact Us
Questions about your order, delivery, refund request, product information, or authenticity code? Please contact us by email or online customer service. We usually reply within one business day.
Email Support
For order questions, delivery updates, refund requests, or product support, please contact us by email.
Online Customer Service
You can also contact us through our online chat support on this website. If our team is online, we will reply as soon as possible.
Response Time
We usually reply within one business day. Response time may vary during weekends, holidays, or high-volume periods.
Before Contacting Us
- Please include your order number if available.
- Please use the same email address used for your order.
- For delivery issues, please include your full name, phone number, city, and shipping address.
Send a Message
Quick Help
For faster support, please choose the topic that best matches your request:
- Order status or delivery update
- Refund or replacement request
- Product information
- Payment confirmation
- Authenticity code verification